Service I have encountered at different tackle stores!
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- Rank: Garfish
- Joined: Mon Jan 20, 2014 5:40 pm
Re: Service I have encountered at different tackle stores!
You don't take time to have a chat? Not talking about the kids at bcf. The guy's at a local tackle shop are full of tips and great advice
- GTSHoon
- Rank: Gummy Shark
- Joined: Tue Apr 02, 2013 5:36 pm
- Location: Templestowe
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Re: Service I have encountered at different tackle stores!
Ive had a bit to do with CA box hill and can recommend the boys there, theyre awesome and really know their stuff!!!!
Cam
Cam
The fishing was good; it was the catching that was bad
The gods do not deduct from man's allotted span the hours spent in fishing
The gods do not deduct from man's allotted span the hours spent in fishing
Re: Service I have encountered at different tackle stores!
Na not really.qfboy wrote:You don't take time to have a chat? Not talking about the kids at bcf. The guy's at a local tackle shop are full of tips and great advice
Got a good mate in fishing dept at anaconda that I chat with.
And the other place I buy from I get wholesale and he usually to busy to chat.
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- Rank: Banjo
- Joined: Mon Feb 10, 2014 10:12 am
- Location: Harrow
Re: Service I have encountered at different tackle stores!
I have been to BCF in Ballarat a few times and found them very good. Salespeople walking around and asking if you are ok and pointing you in the right direction. I notice they always have a board out the front telling people of where the fish are being caught abd water levels. :gone:
- seephil
- Rank: Silver Trevally
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Re: Service I have encountered at different tackle stores!
ANACONDA Springvale has some arrogant guys!
Sorry but this is a bit of a rant, however i was utter disgusted by how i was treated earlier today. I purchased a 6-8kg Quickfire Nano (supposedly "exclusive" to Anaconda) from them at the end of last year, and it recently snapped while fishing. It was not snagged nor was i onto a a snapper larger than 3-4kg. It snapped in between the 3rd and 4th guides.
So i took it back to see if i could exchange or get a refund so i can get a terez from CA. Boy was i shocked by this NOT so gentleman's response. I was guessing because they were busy he didn't give 2 F's regarding my faulty rod.
Firstly i was nice and told him what happened, he then told me it's not a snapper rod and basically made me feel like i don't know how to fish or don't know how rods work. I pointed out to him, its a 6-8kg rod and his reply was "you do not need to point that out to me".
Of course i was quite shocked to see his response. I felt humiliated and disgusted by his service. Personally i've been in the retail industry for over 8 years, and never come across someone like him. He then said, i have to send it in so they can send it to Shimano with a 4-6 week turnaround for warranty claims! I was shocked because i had just sent my reel to CA Dande not less than 30 mins earlier and they said 10-14 days, NOT 4-6 weeks.
The blokes at CA definitely have better service and know what they're talking about. :a_goodjob:
Anyhow, i will be giving them a chance and call tomorrow to speak to the manager. Depending on their response, i might chuck my Adventure Club member on the BBQ...
Sorry but this is a bit of a rant, however i was utter disgusted by how i was treated earlier today. I purchased a 6-8kg Quickfire Nano (supposedly "exclusive" to Anaconda) from them at the end of last year, and it recently snapped while fishing. It was not snagged nor was i onto a a snapper larger than 3-4kg. It snapped in between the 3rd and 4th guides.
So i took it back to see if i could exchange or get a refund so i can get a terez from CA. Boy was i shocked by this NOT so gentleman's response. I was guessing because they were busy he didn't give 2 F's regarding my faulty rod.
Firstly i was nice and told him what happened, he then told me it's not a snapper rod and basically made me feel like i don't know how to fish or don't know how rods work. I pointed out to him, its a 6-8kg rod and his reply was "you do not need to point that out to me".
Of course i was quite shocked to see his response. I felt humiliated and disgusted by his service. Personally i've been in the retail industry for over 8 years, and never come across someone like him. He then said, i have to send it in so they can send it to Shimano with a 4-6 week turnaround for warranty claims! I was shocked because i had just sent my reel to CA Dande not less than 30 mins earlier and they said 10-14 days, NOT 4-6 weeks.
The blokes at CA definitely have better service and know what they're talking about. :a_goodjob:
Anyhow, i will be giving them a chance and call tomorrow to speak to the manager. Depending on their response, i might chuck my Adventure Club member on the BBQ...
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- Rank: Gummy Shark
- Joined: Thu Jan 29, 2015 10:01 pm
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Re: Service I have encountered at different tackle stores!
Ur local tackle store is where ur money should b going!! Aussie angler in greensborough is great for knowledge and service!! My mrs even went in there for my bday present n they cared more for what she wanted than what she wanted to pay!!
Also boronia tackle store on Dorset road I rate highly the blokes in there are great folk always offering advice pointing me in the right direction of local spots and happy to have a yarn about where they fish n what techniques work for them! Big ups to both these stores!! On ya fellas!!
I don't care for Rays outdoors or bcf while some employees may know there stuff they all want u to buy there top dollar items I had a guy at bcf tell me to buy the 60 buck braid n then said the 20 buck Kato braid will work just as good but he suggests the higher priced item, commissions maybe, either way u should support ur local stores imo not the corporate chain giants
Also boronia tackle store on Dorset road I rate highly the blokes in there are great folk always offering advice pointing me in the right direction of local spots and happy to have a yarn about where they fish n what techniques work for them! Big ups to both these stores!! On ya fellas!!
I don't care for Rays outdoors or bcf while some employees may know there stuff they all want u to buy there top dollar items I had a guy at bcf tell me to buy the 60 buck braid n then said the 20 buck Kato braid will work just as good but he suggests the higher priced item, commissions maybe, either way u should support ur local stores imo not the corporate chain giants
If I'm not fishing, I'd rather be fishing!
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- Rank: Murray Cod
- Joined: Tue Apr 16, 2013 5:39 pm
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Re: Service I have encountered at different tackle stores!
That is why you go to tackle shops and not big box department stores. Those quick fires are a rebadged catana nano xg with a massive typical Anaconda markup . You ended up paying an extra $30 or so for a different label and **** serviceseephil wrote:ANACONDA Springvale has some arrogant guys!
Sorry but this is a bit of a rant, however i was utter disgusted by how i was treated earlier today. I purchased a 6-8kg Quickfire Nano (supposedly "exclusive" to Anaconda) from them at the end of last year, and it recently snapped while fishing. It was not snagged nor was i onto a a snapper larger than 3-4kg. It snapped in between the 3rd and 4th guides.
So i took it back to see if i could exchange or get a refund so i can get a terez from CA. Boy was i shocked by this NOT so gentleman's response. I was guessing because they were busy he didn't give 2 F's regarding my faulty rod.
Firstly i was nice and told him what happened, he then told me it's not a snapper rod and basically made me feel like i don't know how to fish or don't know how rods work. I pointed out to him, its a 6-8kg rod and his reply was "you do not need to point that out to me".
Of course i was quite shocked to see his response. I felt humiliated and disgusted by his service. Personally i've been in the retail industry for over 8 years, and never come across someone like him. He then said, i have to send it in so they can send it to Shimano with a 4-6 week turnaround for warranty claims! I was shocked because i had just sent my reel to CA Dande not less than 30 mins earlier and they said 10-14 days, NOT 4-6 weeks.
The blokes at CA definitely have better service and know what they're talking about. :a_goodjob:
Anyhow, i will be giving them a chance and call tomorrow to speak to the manager. Depending on their response, i might chuck my Adventure Club member on the BBQ...
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- Rank: Murray Cod
- Joined: Tue Apr 16, 2013 5:39 pm
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Re: Service I have encountered at different tackle stores!
Aussie Angler is a brilliant store, especially for the fly guys. It's a proper tackle store how one should be.BIG GAV wrote:Ur local tackle store is where ur money should b going!! Aussie angler in greensborough is great for knowledge and service!! My mrs even went in there for my bday present n they cared more for what she wanted than what she wanted to pay!!
Also boronia tackle store on Dorset road I rate highly the blokes in there are great folk always offering advice pointing me in the right direction of local spots and happy to have a yarn about where they fish n what techniques work for them! Big ups to both these stores!! On ya fellas!!
I don't care for Rays outdoors or bcf while some employees may know there stuff they all want u to buy there top dollar items I had a guy at bcf tell me to buy the 60 buck braid n then said the 20 buck Kato braid will work just as good but he suggests the higher priced item, commissions maybe, either way u should support ur local stores imo not the corporate chain giants
Kato is bcfs own brand. Cheap Chinese ****. I'd rather spool up with dental floss than that braid. His $60 (whatever it was) recommendation was probably because he knows their own brand is ****
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- Rank: Gummy Shark
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Re: Service I have encountered at different tackle stores!
You learn something new everyday I guess but Ye I much prefer ur local shop n Aussie angler is my local there fly section is amazing! I went to big river on nye camping n they pointed me in the right direction n I got a monster brown, if they got the time advice n knowledge I got the money!
Boronia store is good too they are happy to knock some dollars off to regular customers n that's just a friendly gesture but I assure u it keeps fisherman coming back!!
The blokes there have put me onto a few local spots around that area n I've always landed a fish or two
Boronia store is good too they are happy to knock some dollars off to regular customers n that's just a friendly gesture but I assure u it keeps fisherman coming back!!
The blokes there have put me onto a few local spots around that area n I've always landed a fish or two
If I'm not fishing, I'd rather be fishing!
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- Rank: Gummy Shark
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Re: Service I have encountered at different tackle stores!
I'm no fly fisherman but if I was I'm sure I'd get anything I needed from there!
If I'm not fishing, I'd rather be fishing!